Returns and exchanges
Here is a sample return & exchange policy that you can customize to fit your business needs.
Thank you for shopping with us! If for any reason you are not entirely satisfied with your purchase, we are here to help.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you need to exchange an item for a different size or color, please contact us within 30 calendar days of the receipt of your order. We will process your exchange request as soon as possible.Exceptions
The following items cannot be returned or exchanged:- Gift cards
- Downloadable software products
- Personalized or custom-made items
- Health and personal care items